FAQ for Commercial Pest Control

How Is Dugas Commercial Pest Management different from other commercial pest management programs?

Many companies simply use the same basic approach to pest management. They use the same products and programs for every business type and every type of facility. Dugas recognizes that your company and industry is unique as far as needs for pest control. They use individual methods for the elimination or exclusion of pests that is customized for your business and your facility.

How does Dugas help in preventing pests?

Dugas uses a comprehensive training method for our commercial pest specialists. They use an approach to pest control known as Integrated Pest Management (IPM).

What is IPM?

IPM is a process that utilizes common sense along with sound solutions to treat and control pests. We incorporate inspections, identification of specific pests and treatment of the facility. Options for treatment may vary between removing water and food sources and sealing cracks to using pesticide treatments if needed.

How is your commercial service different from the rest?

Dugas offers unique services that are convenient for your business. We communicate with you and your facility staff to let you know what we found on inspection, and what we are treating in follow-up visits.

What do we need from a pest management provider?

There are many pest control companies, but they are not the same. If you do your homework, you will find that:

• We have a good reputation.
• We are knowledgeable about specific problems experienced by businesses as compared to residential clients.
• We have a specialized division for commercial pest control.
• We are financially sound and have been family owned and operated since 1957.
• We guarantee our work with a 100% satisfaction guarantee.

What Louisiana communities do you serve?

Dugas serves these parishes: Baton Rouge, East Feliciana, West Feliciana, Pointe Coupee, St. Landry, East Baton Rouge, West Baton Rouge, St. Charles, St. John, St. James, Ascension, Livingston, St. Helena, Tangipahoa, Lafourche, Jefferson, Iberville and Assumption.

Our current commercial provider has been doing a lot of spraying, but our bugs keep coming back. Can you address and correct this problem?

Some companies think that applying pesticide equals pest control. We do intensive inspections, identify your specific pests, locate areas where they might be harbored, and identify any entry points. Pesticides are used to target specific pests, and only when needed. We offer free inspections, so feel free to schedule one today.

Are your specialists professionally trained and certified?

Every Dugas commercial pest management specialist is fully trained and certified, and understands the treatments that conform to industry standards.

What if we see bugs even after you have sprayed?

It is not abnormal to see some bug activity immediately after we spray. This means the product is working on surface bugs and colonies that have been living on your premises. If you see bugs after a week to 10 days after spraying, give us a call and we will re-treat the area for free.

What are re-services?

We perform re-services between your scheduled service stops. You may be having problems with certain types of pests if you have not used a professional service for pest management before.

How do you guarantee your services?

We offer commercial customers a 100% satisfaction guarantee. If you are not satisfied with your scheduled service, call us out for a free re-service to address any issues you may still be experiencing. If you are still not happy, your payment will be promptly refunded.

Our guarantee to you: “Professional elimination of pests and termites. On time. Every time. Or it’s FREE!”